Why are bots needed and what can they do?
AI-based support is a great helper for your agents. This means that customers are better served.
Why should you use an AI-based chat bot in your business?
We believe that for competitive advantage it is necessary to use advanced technologies that strive for the most efficient customer service in terms of costs and achieving companies results.
Compared to standard approaches, you don’t have to spend time thinking through the logic of the chatbot response. Artificial intelligence will think through the logic of the answers for you. In addition, artificial intelligence thinks out additional logic that you would not be able to program using standard approaches. Artificial intelligence classifies questions according to similar criteria, which allows it to understand the intent of the client.
You pay only for the monthly chatbot service
The estimated cost of developing a chatbot is between $ 25,000 and $ 30,000. We took all the costs for the development and improvement of the chatbot algorithm. You can enjoy our turnkey solution.
The average team time for developing a chatbot is 568 hours. Our idea is to implement the chat bot in your business as quickly as possible. We have implemented this approach, where you can get a chatbot in a few clicks.
Companies can collect reviews and promote new products without upsetting customers. AI takes user analytics to a whole new level: chatbots help you create valuable real-time reports and insightful reports that you can use to improve services and strategies.
How AI bot works?
Tracking statistics of AI chatbot
The use of chatbots in customer service is growing. It is estimated that more than 67% of consumers worldwide used chatbots to support customers last year, and about 85% of all customer interactions will be processed without human intervention by 2020. 40% of consumers do not care if the chatbot or a real person helps them while they get the help they need. Chatbots can save up to 30% of customer support costs and help businesses save on customer service costs by speeding up response time and answering up to 80% of routine questions. Check out our infographic on chatbots in adviserway.
Text classification can be useful for understanding customer behavior by categorizing conversations on social networks, reviews, and other web sources. Search engines, newspapers, or e-commerce portals classify their content or products to facilitate search and navigation.